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About

I’m Bill Kyriakou — IT operations analyst with a background in configuration management, asset governance, and building monitoring dashboards. I design Grafana dashboards and monitoring solutions for servers, applications, and public datasets across energy, finance, and environment. My focus is on clean data, accurate reporting, and documentation that makes systems easier to trust and maintain. I’m driven by data integrity, clear workflows, and always learning new ways to improve how systems are monitored and managed.

What I Do

  • IT Asset Management & CMDB — decommissioning, lifecycle management, change tracking, and compliance reporting
  • Data Analysis — SQL, Python, Excel, statistical methods for actionable insights
  • Monitoring Dashboards — Grafana, Power BI, dual‑line overlays for recruiter‑ready storytelling
  • System Capacity & Performance — Prometheus, Linux tuning, telemetry pipelines for efficiency and resilience

Career Journey

  • Senior IT Operations Analyst – Centre of Expertise, CMDB analysis, reporting, improvement and quality
  • Senior Technical Project Control Specialist – Rapid server decommissioning & power reduction program
  • Senior Capacity Manager – Team Lead, Server Capacity for Business Critical Applications
  • Capacity Manager – Server Capacity for Tier 1 Contact Centre Applications
  • Information Technologist – HP-UX Sys Admin, HP OpenView NNM Administrator
  • Technical Officer – PABX, Commander, Telephone and structured cabling installation

Skills

CMDB | Asset Management | Grafana | Power BI | MS Excel | Linux | SQL

Check out my [LinkedIn].